Remote IT Support
Tired of waiting on your IT guy? MicroSky Managed Services understands the value of time. To get you the help you need and when you need it, we provide Remote IT Support / Remote Computer Repair. We provide 24/7 tech support, so we are available whenever you need us. Our technical team can connect to your computers or servers within minutes. We are able to see what is on your screen and take control when there is an issue and provide Remote IT Support to resolve it. With our Remote Computer Repair tools, our technicians can navigate inside the operating system and quickly fix potential issues.
Remote computer repair significantly reduces time and cost of the entire process and is superior to the traditional on-site repair. We provide various services such as repair & maintenance issues, virus & malware removal, software & application installation, data backup & recovery, security issues, computer networking issues, file management, computer optimization, troubleshooting email issues, synchronizing media devices, etc.
Every business IT infrastructure, has somewhere down the line faced a glitch or error which resulted in downtime. The problem can be with your servers, network, desktop, laptop or even printers and routers. With dozens of hardware in your IT infrastructure, it’s hard to predict where the next error may arise.
Why MicroSky Remote Computer Repair is Effective:
The traditional IT support procedure would require a phone call to a local IT service provider and setting up an appointment which can be hours or even the next day. This is very inconvenient and expensive due to the lengthy process and an on-site visit would always cost that extra. This doesn’t help the business owner as each second counts and not being able to operate properly on a working day could end up costing a great deal.
Here at MicroSky, our 24/7 tech support team provides fast and reliable remote computer repair, which can reduce the time and cost of each service call and minimize the downtime of your business. Remote computer repair is always more economical compared to an on-site visit. MicroSky Remote IT Support, is a revolutionary method that connects your business to a dedicated Remote IT Support tech in minutes rather than hours. Our highly trained 24/7 tech support team is always active and available for requests.
Through Remote IT Support, 75% of your day to day management and troubleshoot can be solved. Updating patches and firmware, removing viruses, spyware and malicious software, general diagnosis to system troubleshoot, all can be processed via Remote IT Support. The best part, you can be connected to our 24/7 tech support team within minutes.
We also provide On-site support, only when remote support is inadequate. There are cases of troubleshoot that needs a physical representative to be at a location and fix the issue. They mostly relate to an IT infrastructure’s hardware gone corrupt or not optimized to the current setup. We have ‘“same day response” for on-site support and always schedule the appointment according to our customers needs.